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The Problem of measuring ROI for Training They say that the first things that goes in a recession, or even cut during the good times, are either Training or R&D. Probably a major reason for this is that the ROI for training (Return on Investment) can be difficult to measure. The ROI is classically defined
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I’ve been an IT Trainer for a number of years and use a number of applications that work well for me, here’s the list of software that I use the whole time: MS Office Software Although there are other Office type products like Google Docs, Apple’s iWork, LibreOffice as an MS Office trainer could I
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A course for a MS Office roll-out

The beginning So your company or organisation has decided to splash out on the latest shiny new version of MS Office. It has been budgeted for, a team has been formed to handle the hardware, O/S and software implications, then the person in charge suddenly realises that beyond the investment and struggle to get the
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